The Smart Hostel project is a project with the purpose of helping ColoColo, a new Hostel in San Sebastian, achieve its goal of being superbly smart across its provided experience for guests and operations management experience for employees.
There is a particular set of implementations required to produce a truly Smart experience for guests, and employees, in the hospitality sector. From having a scalable, interoperable property management system, to maximizing the value of the operatives' time, and their employee experience, by allowing guests to have a responsible, self service trajectory from booking to check out.
ColoColo was a start-from-zero project, so we had a lot of room to produce a Business Digitalization Strategy of immense value.
The 'Smart Hostel' project entailed the implementation of a property management system interconnected with OTAs and ERP systems, a self service multi-option smart access implementation for guests, an entertainment tech experience for guests inside their cabin, and last but not least, a self service check in integrated with the local authorities for legal compliance.
ColoColo will open its doors in the first weeks of September. We will personally run tests and update the outcome. Stay tuned ;)